Shipping/Returns

We are a non-USA based business. Unless otherwise indicated all products supplied by us are registered with either the Australian Pesticides and Veterinary Medicines Authority (APVMA); the UK Veterinary Medicines Directorate (VMD); or the RSA Medicines Control Council (MCC) and are available for purchase in Australia, the UK or the RSA, as the case may be under the same brand name or otherwise, without requiring a prescription from a veterinarian in one or more of these three countries. Further details can be obtained on:

https://portal.apvma.gov.au/pubcris/
http://www.vmd.defra.gov.uk/ProductInformationDatabase/
http://www.mccza.com/

Regulatory requirements differ between countries. The products supplied by us may not be approved for sale in your country by the relevant regulatory authorities or may not be approved for sale in their Australian, UK or RSA packaging. While the products supplied by us may be supplied in Australia, the UK or the RSA, as the case may be, without a veterinarian prescription in one or more of these three countries, a prescription may be required in your country. As an example, in the USA, the products supplied by us may not have received an approval for sale by the FDA, EPA and/or another regulatory authority. Some products may require a prescription from a veterinarian.
We recommend that you check with the regulatory authorities in your country and/or your veterinarian if you have any concerns and to ensure that it is legal for you to purchase our products.