All orders are generally despatched within 1 working day and 99% of orders are received within 3 to 10 working days.
As we are shipping veterinary products the regulatory authorities will not allow us to accept any returns, please ensure that you order the correct product(s) as refunds/exchanges will not be possible. Correct delivery is assumed as we obtain proof of posting from the Post Office.
We are a non-USA based business. Unless otherwise indicated all products supplied
by us are registered with either the Australian Pesticides and Veterinary Medicines Authority (APVMA); the UK Veterinary Medicines Directorate (VMD); or the RSA
Medicines Control Council (MCC) and are available for purchase in Australia, the UK or the RSA, as the case may
be under the same brand name or otherwise, without requiring a prescription from a veterinarian in one or more of these three countries. Further details
can be obtained on:
Frontline®, Frontline Plus®, Heartgard®, Certifect® and Nexgard® are registered trademarks of Merial, a Boehringer Ingelheim company.
Advantage®, Advantix®, Advocate®, Advantage Multi® and Seresto® are registered trademarks of Bayer.
Revolution® and Stronghold® are registered trademarks of Zoetis.
Bravecto® is a registered trademark of MSD, a Merck company.
Capstar®, Comfortis® and Trifexis® are registered trademarks of Elanco, an Eli Lilly company.
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